At Yogara, we are committed to providing timely and reliable delivery for all our products—whether physical or digital. This policy outlines how we manage shipping for physical items and access for digital products, in line with current RBI guidelines and consumer protection norms.
Physical Shipping (Domestic & International)
Domestic Orders:
- All domestic orders are shipped through trusted courier partners or India Post (Speed Post) to the address provided at checkout.
- Orders are typically dispatched within 0–2 business days from the date of successful payment or as per any custom delivery timeline agreed upon during checkout.
- Delivery timelines may vary based on your location, courier availability, and public holidays.
International Orders:
- International orders are shipped via registered international courier services or EMS Speed Post.
- Delivery timelines and charges vary based on destination and customs processing.
- Import duties, taxes, or handling fees, if applicable, are the responsibility of the buyer.
Delivery Confirmation:
- Once your physical product is shipped, you will receive a tracking ID and courier details via email.
- Yogara guarantees dispatch of the product to the courier within the promised timeline, but is not liable for delays caused by courier services, customs, or unforeseen circumstances beyond our control.
Digital Delivery (eBooks, Courses, Video Materials, etc.)
We offer a range of digital products, including yoga tutorials, wellness guides, courses, and downloadable content. These are delivered electronically with no physical shipment involved.
How Digital Delivery Works:
- Once payment is successfully completed, your digital product will be immediately available in your Yogara account.
- To access:
- Log in to your account at https://yogara.in
- Navigate to the “My Account” section
- Click on the “Downloads” tab to access your files
- A confirmation email will also be sent to your registered email with access details.
Important Notes:
- Your download access may be limited to a specific number of downloads or devices for security reasons.
- Digital products are non-transferable, and unauthorized sharing or reproduction is strictly prohibited.
- No shipping charges apply to digital items.
⚠️ Customer Responsibilities
- Please ensure your shipping and email details are correct at the time of checkout.
- We are not responsible for undelivered products due to incomplete or incorrect information provided by the customer.
🛠️ Support & Queries
For any assistance related to shipping, delivery, tracking, or accessing digital content, please contact:
📩 Email: info@yogara.in
